Frequently asked questions
Answers

Frequently Asked Questions

What partners, agencies, and contractors most often ask about working with TCG.

What does Trace Coalition Global do?

Trace Coalition Global (TCG) provides relocation, logistics, transportation, and field operations support for public-sector agencies, property owners, developers, contractors, and community-based organizations. We specialize in coordinating complex projects that require strong logistics, resident communication, documentation, and on-site execution.

What types of relocation projects does TCG handle?

TCG supports temporary and permanent residential relocations, occupied rehabilitation projects, phased relocation programs, building transfers, unit-to-unit moves, and other large-scale relocation initiatives.

Does TCG work with occupied properties?

Yes. Our team is experienced in operating within occupied residential environments where resident communication, access coordination, scheduling, documentation, and minimizing disruption are critical to successful project execution.

Does TCG provide services for affordable and public housing projects?

Yes. TCG is positioned to support affordable housing, public housing, PACT/RAD, rehabilitation, and other housing preservation initiatives requiring coordinated relocation and logistics services.

Can TCG manage multi-site or multi-phase projects?

Yes. Our operating model is designed to support projects across multiple buildings, properties, phases, and geographic locations. We coordinate staffing, scheduling, field supervision, documentation, and project reporting throughout each phase.

How does TCG track project performance?

TCG uses operational reporting and internal performance controls to monitor key metrics including completed moves, scheduled moves, staffing levels, labor hours, claims, documentation, project issues, and completion rates.

How does TCG handle resident belongings and move documentation?

Our teams follow established field procedures for documenting moves, identifying resident instructions, recording relevant conditions, and maintaining project records. Documentation requirements can also be customized to meet the needs of the client or project.

How are damages or resident claims handled?

Claims are documented, reviewed, and tracked through TCG’s internal claims process. Our objective is to ensure claims are assessed consistently, supporting documentation is collected, and open matters are brought to resolution as efficiently as possible.

Does TCG provide dedicated project management?

Yes. Depending on project size and scope, TCG can deploy project managers, site supervisors, field operations leadership, movers, drivers, and additional operational personnel to support execution and accountability.

Can TCG provide daily or recurring project reporting?

Yes. Reporting can be tailored to the client’s requirements and may include move completion data, staffing and labor hours, resident issues, access challenges, claims activity, documentation status, upcoming schedules, and operational risks.

What geographic areas does TCG serve?

TCG supports projects throughout New York, New Jersey, Pennsylvania, and other markets based on project requirements and operational capacity.

Does TCG work with government agencies and public-sector contractors?

Yes. Government and institutional contracting are core components of TCG’s growth strategy. We work with public agencies, prime contractors, developers, property managers, and organizations responsible for large-scale housing, transportation, and logistics initiatives.

Is Trace Coalition Global MBE certified?

Yes. Trace Coalition Global is a New York State-certified Minority Business Enterprise (MBE).

Can TCG work as a subcontractor?

Yes. TCG can serve as a subcontractor or strategic logistics partner for prime contractors, developers, construction managers, property management firms, and other organizations requiring relocation, transportation, or field operations capacity.

Does TCG provide transportation and hauling services?

Yes. In addition to relocation services, TCG provides transportation and logistics capabilities that can support hauling, material movement, equipment transportation, and other project-specific transportation requirements.

Can TCG customize its services for a specific contract or project?

Yes. Every project has different operational requirements. TCG can develop a project-specific scope covering staffing, scheduling, reporting, resident coordination, transportation, documentation, and other required services.

How can an organization request a proposal or discuss a project?

Organizations can contact Trace Coalition Global through our website to request a consultation, submit project information, or discuss an upcoming opportunity. Our team will review the scope, timeline, locations, operational requirements and respond to your inquiry within 48 hours.

Still Have Questions?

Let's talk about your project.

Tell us the scope, timeline, and locations, and our team will recommend an approach.